Question 1

What is the PULSE Framework?

Accepted Answer

PULSE stands for Problem, Understand, Landscape, Solve, Enable. It's a structured methodology for implementing technology — especially AI — that starts with observing what's actually happening before deciding what to build. It was developed through nearly two decades of healthcare informatics experience.

Question 2

What's the difference between the Methodology Guide, the Diagnostic, and the Web App?

Accepted Answer

The Methodology Guide is the foundational philosophy — the principles, governance model, and decision logic behind PULSE. It's free and requires no email. The AI Fit Diagnostic is a free interactive tool that helps you determine which pain points are real AI candidates and which need people or process fixes first. The PULSE Web App ($197) is the full operational toolkit — 30 structured data tables, automated People/Process/Platform classification, dashboards, and 90-day outcome tracking.

Question 3

What's in the PULSE Web App?

Accepted Answer

A web application built on Google Sheets with 30 structured data tables, automated calculations, visual dashboards, and print-ready reports. It covers the complete PULSE methodology: initiative tracking, workflow observation, pain point cataloging, gap analysis, three-lane action planning (People, Process, Platform), and 30/60/90-day outcome monitoring. One-time purchase at $197 — no recurring costs.

Question 4

Is this only for healthcare?

Accepted Answer

The methodology was developed in healthcare, but the pattern is universal. Any organization implementing technology — especially AI — faces the same gap between what leadership wants and what's actually happening on the ground. PULSE works anywhere that gap exists.

Question 5

What's From Curious to Capable?

Accepted Answer

A community for domain experts who want to learn to build with AI. Not a coding bootcamp — a space for people whose careers have been about translating between groups, and who are ready to use AI to build what they've been specifying for others.

Question 6

Do I need coding experience to use the PULSE Web App?

Accepted Answer

No. The web app is designed for domain experts, not developers. If you can use a spreadsheet, you can use the web app. Your team interacts with a polished interface — they never see the underlying spreadsheet.

Question 7

What does "technology is always the last decision" mean?

Accepted Answer

It means that most technology projects fail not because of bad technology, but because the organization never clearly defined the problem, understood what was actually happening, or aligned on what success looks like. PULSE ensures those things happen first — so by the time you get to the technology decision, it's informed by reality.

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