Twenty years inside enterprise systems. Now an applied AI consultancy.

For fifteen-plus years I've worked inside enterprise health systems — watching brilliant people get buried under workflows and technology that weren't designed for the way they actually work. The tools vary — electronic health records, clinical workflows, regulatory systems — but the diagnosis is always the same.

What I learned, over those years, is that almost no organization has actually mapped where its own time goes. We feel like we're drowning, blame ourselves, work longer hours, and don't step back to ask if the work is organized right in the first place. That's true in a health system. It's true in a winery, a contractor's shop, an accounting practice, a small law firm.

What's changed in the last couple of years is what's possible to do about it. AI didn't make the pattern — the pattern's been there forever. But AI made a lot of the fixes much easier, if you know what to fix in the first place. Most of the “AI for small business” content out there skips that question. I don't.

I want to help business owners avoid spending their best hours on work that shouldn't take this long. I'm based in Mokelumne Hill, California, and I serve small and mid-sized businesses across the United States. We all have gifts. Mine is standing between people and the technology they need to use — and making sure AI gets implemented intelligently, when it actually fits.